2000 Cranes 15-Day Return Policy

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Terms & Conditions

  • Please contact 2000 Cranes by e-mail within 15 days of final delivery.

  • 2000 Cranes will issue a full refund of the purchase price and original shipping charges (less any duties paid by the customer) once we receive the item back unused and in resellable condition.

  • Buyer accepts responsibility for shipping charges (including insurance) back to 2000 Cranes.  Please understand that we can only refund return shipping charges if the return is a result of any error or misrepresentation on our part.

  • Sales are considered final 15 days after final delivery.

  • "Final delivery" is the time when the package is signed for and the last entry on the EMS tracking service.

  • Credit card charges will be refunded on the same credit card only.